ProActive Support
ProActive alerts our team to issues before they impact your Mac including storage and backup failures, network problems, malware and more.
Lightweight
ProActive is software that runs in the background and provides best-in-class problem detection with minimal use of your Mac's computing power.
ProActive Response
Our ProActive team will contact you when problems are detected to assist you in-store, on-site or remotely at a time that works with your schedule.
Private & Discreet
ProActive does not monitor screen or keyboard activity, does not report your browser history, geographical location, nor any other personal information.
Quick Access
ProActive provides quick access to remote support, appointment scheduling, malware removal, and provides direct access to our Apple Certified Technicians.
Exclusive Discounts
ProActive members enjoy discounts for annual tune-ups, remote screen-sharing support, in-store training, and more.